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34 Active Job Posts for Customer services representatives - financial institutions

These companies are looking for customer services representatives - financial institutions right now:

  • Kelly Services

    This job is in demand.

    Job Posted on 2025-04-28 in Markham. This is a Full Time permanent position. Short Description: Kelly's customer, a leading provider of comprehensive, innovative and integrated payments solutions and services has a temp to permanent opportunity for a Customer Service Representative (Support Analyst) who will interact with clients, employees, and third-party vendors to resolve issues using hardware/software systems through defined processes and techniques. Working Saturday and Sunday from 9:00am - 5:30pm is mandatory, along with an additional 3 days of your choice during the week. Training is Monday to Friday, between 8:00am - 5:30pm. RESPONSIBILITIES: Provide support for ATM monitoring which includes dispatching technicians and setting up tech meetings at various Credit Unions throughout Canada. Log incident records in accordance with departmental procedures. Respond to calls and emails from multiple clients in a timely manner. Respond to client Card Order Inquiry Emails and investigate any issues such as lost cards, missing cards, non-working cards, etc. Investigate issues with missing reports for clients and escalate to the appropriate teams. Investigate errors with reporting and escalate to the appropriate teams if necessary. Troubleshoot errors with client facing applications and escalate internally as needed. Provide explanations to Credit Unions on card errors and codes. Create Change Request tickets (CR's) as needed. Troubleshoot Mobile wallet issues. Respond to clients' questions regarding our notifications and change requests. Process Hot Card requests. Assist other agents with ATM errors when needed. REQUIREMENTS: Minimum 3 years' experience supporting clients, and third-party vendors in a busy contact center environment. Possess excellent written and verbal communication skills. French language skills is an asset. Strong knowledge about payments processing environment with specific experience in ATM and cards services. Experience providing high level technical support and problem solving for a variety of products and services. Experienced logging incident records in accordance with departmental procedures Experience reviewing and updating and/or documenting procedures Responsible for On Call duties as required Ability to occasionally to go to Office in Markham, ON, for special events/training. This role involves access to confidential financial information; therefore, a criminal background check and credit check will be required as part of the hiring process. Strong knowledge of Internet connectivity such as the following: Internet connectivity troubleshooting Router/Modem configuration setup Understanding of IP Addresses and their purpose Understanding of DSL, Cable, WIFI and Satellite Understanding of Firewalls, VPN, and other Network security protocols Experience with the following is preferred: Call Centre Applications such as: Zendesk, LiveAgent, RingCentral Microsoft Office Products SQL and other database basics Reporting tools such as Crystal Reports Desktop Hardware and O/S, Networking Transaction switching Skills and Qualifications Industry specific (IT or Financial) post-secondary education preferred. Strong leadership skills and ability to take ownership of issues. Strong multi-tasking skills. Strong ability to analyze data and communicate findings to others in a professional and easy to follow manner. Strong ability to understand critical issues and escalate within a timely manner. Strong communication skills (both verbal and written) Proven track record of providing superior client service Scheduling and time management skills

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  • Travel Healthcare Insurance Solutions o/a guard.me International Insurance

    This job is in demand.

    Job Posted on 2025-04-28 in Markham. This is a Full Time permanent position. Short Description: Answer incoming calls, respond to emails and maintain chat communication regarding general inquiries, policy coverage and/or claims in a timely, accurate and…

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  • Nevian

    This job is in demand.

    Job Posted on 2025-04-28 in Markham. This is a Full Time permanent position. Short Description: Answer incoming calls, respond to emails and maintain chat communication regarding general inquiries, policy coverage and/or claims in a timely, accurate and…

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  • Anna Raeli Insurance Agency

    This job is in demand.

    Job Posted on 2025-04-28 in King City. This is a Full Time permanent position. Short Description: I reside in King Township with my husband and son and I love the small town feel that the community embraces. Use a customer-focused, needs-based review process…

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  • 407 ETR Concession Company Limited

    This job is in demand.

    Job Posted on 2025-04-28 in Woodbridge. This is a Full Time permanent position. Short Description: Answer inbound customer calls, investigate all issues accordingly, and troubleshoot to provide options to customers on acceptable resolutions on the first call.

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  • G4C SPORTS LTD

    This job is in demand.

    Job Posted on 2025-04-26 in Markham. This is a Full Time permanent position. Short Description: Job description G4C Sports Ltd. is a licensed Canadian retailer specializing in sporting goods, outdoor equipment, and licensed shooting supplies. We… $18–$21 an hour · Full-time · Monday to Friday

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  • Bailey Medical Products Inc

    This job is in demand.

    Job Posted on 2025-04-26 in Markham. This is a Full Time permanent position. Short Description: Answer incoming customer service calls in a professional and courteous manner. Process incoming orders through the Company’s order management system (SMS) in an…

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  • Paymentus

    This job is in demand.

    Job Posted on 2025-04-26 in Richmond Hill. This is a Full Time permanent position. Short Description: Customer Success Engineer Classification: Exempt Summary/Objective The primary role of a customer success engineer is to provide technical support through advanced troubleshooting, root cause analysis, and code fixes for the Paymentus application. The role requires interfacing with both internal and external clients by email and phone. Essential Functions/ Responsibilities Handle

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  • AppleOne

    This job is in demand.

    Job Posted on 2025-04-25 in Concord. This is a Full Time permanent position. Short Description: Proficient with order entry; CRM experience is an asset. Manage customer orders via phone, email, and EDI. Communicate regularly with clients regarding orders,…

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  • INDUSTRIAL AND COMMERCIAL BANK OF CHINA (CANADA)

    This job is in demand.

    Job Posted on 2025-04-25 in Markham. This is a Full Time permanent position. Short Description: *Responsibilities: Deliver high-quality customer service to both new and existing clients. * Accurately and efficiently complete customer transactions in a… Permanent · Monday to Friday · French not required · Bilingual

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  • TWELVE OAKS FOREST PRODUCTS INC.

    This job is in demand.

    Job Posted on 2025-04-25 in Markham. This is a Full Time permanent position. Short Description: Assist customers with order status, returns, and issue resolution. This role plays a vital part in maintaining strong relationships with our customers and… $52,000–$54,000 a year · Full-time · Monday to Friday · Bilingual

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  • Lotek

    This job is in demand.

    Job Posted on 2025-04-25 in Newmarket. This is a Full Time permanent position. Short Description: Complete all office related administration tasks such as forecasting, quoting, order entry, filing of communications, reporting, mailing, timesheets, expense… Full-time · Monday to Friday

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  • Lotek

    This job is in demand.

    Job Posted on 2025-04-25 in Newmarket. This is a Full Time permanent position. Short Description: Complete all office related administration tasks such as forecasting, quoting, order entry, filing of communications, reporting, mailing, timesheets, expense…

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  • Billyard Insurance Group Vaughan

    This job is in demand.

    Job Posted on 2025-04-25 in Vaughan. This is a Full Time permanent position. Short Description: You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills. Our CSR position requires a relationship-oriented… $40,000–$55,000 a year · Full-time · Day shift · French not required · Bilingual

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  • Dufferin Concrete - A CRH Company

    This job is in demand.

    Job Posted on 2025-04-25 in Concord. This is a Full Time permanent position. Short Description: Serve as the main point of contact for account and COD customers throughout the ordering process, receiving approximately 80 to 100 calls per day.

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  • BBT Technology Ltd.

    This job is in demand.

    Job Posted on 2025-04-25 in Stouffville. This is a Full Time permanent position. Short Description: Job Summary We are seeking a dedicated and proactive Customer Support Coordinator to join our dynamic team. This role is essential in ensuring exceptional… $51,474–$55,135 a year · Full-time · Monday to Friday

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  • ROBERTSON ELECTRIC WHOLESALE

    This job is in demand.

    Job Posted on 2025-04-25 in Vaughan. This is a Full Time permanent position. Short Description: Scope of the position: Robertson is looking for a highly organized Customer Service Representative to support our Electrical Utility Department. This role… Full-time · Monday to Friday

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  • CIBC

    This job is in demand.

    Job Posted on 2025-04-25 in Markham. This is a Full Time permanent position. Short Description: We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit…

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  • Canadian Tire Corporation Ltd

    This job is in demand.

    Job Posted on 2025-04-24 in Aurora. This is a Full Time permanent position. Short Description: Customer Service Associate - Customer Service Representative Type : Fulltime, Parttime Location : Aurora On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s

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  • Frontier Dental Supply, Inc.

    This job is in demand.

    Job Posted on 2025-04-24 in Markham. This is a Full Time permanent position. Short Description: Provide exceptional positive customer experience by handling multiple inbound customer channels, including phone, email inquiries, and live chat. Full-time

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  • TD BANK

    This job is in demand.

    Job Posted on 2025-04-24 in Markham. This is a Full Time permanent position. Short Description: At TD Canada Trust (TDCT) Customer Assistance , we collect on a variety of products that include both personal & small business banking arrears such as: credit…

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  • BMO Financial Group

    This job is in demand.

    Job Posted on 2025-04-24 in Richmond Hill. This is a Full Time permanent position. Short Description: Application Deadline: 05/14/2025 Address: 550 Highway #7 East Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with

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  • PGW Auto Glass ULC

    This job is in demand.

    Job Posted on 2025-04-24 in Woodbridge. This is a Full Time permanent position. Short Description: Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products…… Skills: Computer operation, Communication skills

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  • Finney-Taylor Consulting Group

    This job is in demand.

    Job Posted on 2025-04-24 in Aurora. This is a Full Time permanent position. Short Description: Coordinate updates or changes to orders and ensure all modifications are properly documented and communicated across relevant departments, such as production,… Contract

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  • TD BANK

    This job is in demand.

    Job Posted on 2025-04-23 in Markham. This is a Full Time permanent position. Short Description: Work Location: Markham, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $52,700 - $74,400 CAD This role is…

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  • Liquor Control Board of Ontario / LCBO

    This job is in demand.

    Job Posted on 2025-04-23 in Stouffville. This is a Part Time permanent position. Short Description: Location Address: 5710 Main Street Unit 1, Stouffville Salary / Pay: $20.36/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings. We have an immediate need to

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  • GREENWORKS TOOLS CANADA

    This job is in demand.

    Job Posted on 2025-04-22 in East Gwillimbury. This is a Full Time permanent position. Short Description: Job Posting Title-CUSTOMER SUCCESS AGENT- Contract Job Description Position Summary: Full Time Position Contract Term-starting May 12th,2025 – October 31st… $20 an hour · Contract · Monday to Friday

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  • Mircom Technologies

    This job is in demand.

    Job Posted on 2025-04-21 in Vaughan. This is a Full Time permanent position. Short Description: Vaughan ON full-time Apply by May 05, 2025

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  • RONA inc.

    This job is in demand.

    Job Posted on 2025-04-18 in East Gwillimbury. This is a Full Time permanent position. Short Description: RONA Inc. (East Gwillimbury, ON): At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer

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  • GREENWORKS TOOLS CANADA

    This job is in demand.

    Job Posted on 2025-04-18 in East Gwillimbury. This is a Full Time permanent position. Short Description: Answer incoming customer calls and take appropriate action. Please visit https://greenworkstools.ca/ for more information on our products. $20 an hour · Full-time · Monday to Friday

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  • DEBCO

    This job is in demand.

    Job Posted on 2025-04-18 in Concord. This is a Full Time permanent position. Short Description: Answer incoming customer queries via telephone and e-mail in a professional, yet warm manner. Participate in some external initiatives, for example, attending… From $40,000 a year · Full-time · Monday to Friday

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  • CIPCO | OEM Automotive Lighting.com

    This job is in demand.

    Job Posted on 2025-04-18 in Markham. This is a Full Time permanent position. Short Description: Overview We are seeking a motivated auto parts sales professional to join our unique team. The ideal candidate will have a passion for auto parts and a… Full-time · Monday to Friday · Language training provided · French not required

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  • People Corporation

    This job is in demand.

    Job Posted on 2025-04-16 in Vaughan. This is a Full Time permanent position. Short Description: We are seeking a Customer Service Representative to join our BPA team in Vaughan. The Customer Service representative provides accurate policy benefit information on the phone, face to face and by via email to members, covered under the L.I.U.N.A. Local 183Canadian Construction Workers Union (CCWU) Member’s Benefit Trust Fund. He

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  • COOPERVISION CANADA CORP.

    This job is in demand.

    Job Posted on 2025-04-16 in Richmond Hill. This is a Full Time permanent position. Short Description: CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as

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