Hotel front desk clerks
National Occupation Code (NOC): 6525
Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
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Job Duties for Hotel front desk clerks
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
Working Conditions for Hotel front desk clerks
Work is performed standing at a desk for extended periods of time, making comfortable footwear and good posture necessary.
Alternate Job Titles
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